Cookie policy

Last updated: 5 November 2026

This Cookie Policy explains how Glaze-fix Windows & Doors Ltd uses cookies and similar technologies when you visit our website, https://glaze-fix.co.uk/.

We use cookies to ensure our website functions correctly, improve your browsing experience and understand how visitors interact with our website.

1. What are cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website. They help websites recognise your device, remember certain preferences and collect information about how you use the website.

Cookies can be categorised as follows:

Session cookies: Temporary cookies that are automatically deleted when you close your browser.
Persistent cookies: Cookies that remain on your device for a specified period or until you delete them.
First-party cookies: Cookies placed directly by the website you are visiting.
Third-party cookies: Cookies placed by external services or providers used on the website.

2. How we use cookies

Glaze-fix Windows & Doors Ltd may use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They support basic features such as page navigation, website security, form submissions and remembering your cookie consent preferences.

These cookies do not require your consent where they are strictly necessary to provide a service you have requested.

Functional Cookies

Functional cookies allow our website to remember certain choices and preferences, helping to provide a more convenient browsing experience.

They may support additional website features and services provided by third parties.

Analytics Cookies

With your permission, we may use analytics cookies to understand how visitors interact with our website.

These cookies help us collect information such as:

Which pages visitors view.
How visitors navigate around the website.
How long visitors spend on particular pages.
Which devices and browsers are used.
How visitors arrive at our website.

We use this information to monitor website performance, identify areas for improvement and make our content more useful to visitors.

Marketing Cookies

Where applicable, marketing cookies may be used to measure advertising performance, understand visitor interactions with advertisements and deliver more relevant marketing content.

These cookies will only be activated where the appropriate consent has been provided.

3. Third-Party Cookies and Services

Our website may use third-party services to support its functionality, measure website performance and display external content.

These services may place their own cookies on your device or collect information about your browsing activity.

Examples include:

Google Services

We may use Google technologies, including Google Tag Manager, to manage website tracking and other functionality. Google Tag Manager itself does not necessarily place cookies, but tags managed through the service may do so.

Other Google services may also be used to support website analytics or embedded content.

Third-party providers operate under their own privacy and cookie policies. We recommend reviewing their policies for further information about how they collect and process information.

4. Managing Your Cookie Preferences

When you first visit our website, you may be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.

You can choose which categories of cookies you wish to allow, and you can change or withdraw your consent at any time through the cookie settings available on our website.

You can also manage cookies through your internet browser settings. Most browsers allow you to view, block or delete cookies.

Please be aware that disabling certain cookies may affect how parts of our website function.

5. Personal Information and Cookies

Some cookies may collect information that relates to an identifiable individual or device.

Where personal information is collected through cookies or other website technologies, we will handle it in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Any personal information submitted through our website’s contact or quotation forms, such as your name, email address, telephone number and postcode, will be handled in accordance with our applicable privacy practices.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies used on our website, our business practices or applicable legal requirements.

Any changes will be published on this page, together with an updated revision date.

We recommend checking this page periodically to stay informed about how we use cookies.

7. Contact Us

If you have any questions about this Cookie Policy or how Glaze-fix Windows & Doors Ltd uses cookies, please contact us using the details below.

Glaze-fix Windows & Doors Ltd

Unit 5A, The Forge
Sherborne St John
Basingstoke
Hampshire
RG24 9LE

Telephone:

Basingstoke: 01256 850560
Winchester: 01962 707191
Reading: 0118 963 9335
Newbury: 01635 818318

Email: glazefix@gmail.com

Website: https://glaze-fix.co.uk/

Sue W

9 January 2026

Can highly recommend Glaze-Fix who replaced blown double glazing panels in two kitchen windows. The service was very efficient and Mason and Frankie went above and beyond when it transpired that some of the wooden window frames were rotten in places, replacing the wood. Excellent service and would definitely use them again.

Charlotte Carwardine

11 December 2025

Thank you Olivia for responding to my email so quickly! Mason and Frankie came on time, found the problem, quoted to fix there and then! Happy with the customer service and the quote given! Would use again should I have any window issues and highly recommend !

Daro Surowy

1 December 2025

Bardzo pomocna obsługa

Karl Rolinger

14 November 2025

This is the second time I’ve used Glaze-fix and just like the first they did a fantastic job for me. Just a few days ago I had a patio door that was very difficult to open and close, but after having the runner wheels replaced and a little adjustment here and there it was running like a brand new door again. I’m very happy to be supporting a friendly family run local business, who are also very skilled and professional at what they do. Karl- Basingstoke

Richard Whittle

27 August 2025

A very professional service from Glaze-fix, replacing a broken pane of glass in a double-glazed window. They were very responsive throughout the process, first conducting a brief visit to measure up and quote before their friendly engineer did an excellent job of fixing the window.

Glyn Rolmanis

19 August 2025

Absolutely spot on service. 5 Stars!! One of the windows in my son's bedroom was jammed shut which wasn't ideal with more sunny weather on the way. I called the office and a very nice lady booked me in for a couple of days later. The guys from GlazeFix turned up when they said they would (another point in the plus column) and were very friendly and professional. They knew exactly what was wrong, gave me an all inclusive price and asked if I'd like to have it fixed there or come back another day (or not have it done at all). No pressure selling which is nice to see. They offer a no obligation quote. If you want a job done properly, get these guys in because they evidently know what they're doing. I watched them throughout and whilst I could probably have done it myself they did something in a fraction of the time it would have taken me. They tidied up after themselves and even gave the window a quick clean. Very reasonable price and a 2 year warranty, can't argue with that. I know who I'll be calling for any future issues and when I need some windows in the future they'll be at the top of my list.

tom doody

12 June 2025

Glaze Fix were great, they truly do want to fix and not sell you new windows. The improvement is noticeable, I can stop worrying about leaking noisy windows, thanks!

Adam M

29 May 2025

Excellent service to replace multiple double glazing units and repair window locks. Quick communication and very reasonably priced. Every person we interacted with has been very professional and the fitters were efficient, polite, and tidy. Minor issue which was resolved within 24 hours of speaking over the phone. Very happy to recommend.

Jackie Bates

23 May 2025

We finally got around to arranging for replacement of blown units in our double-glazing. Glaze-fix were super efficient, pleasant to deal with, and the windows look amazing. So much cheaper than replacement windows. The whole process was easy and the fitting was very clean and fast. Very happy to recommend.

Frederic

From quote to finish, my experience with Glaze-Fix has been absolutely perfect. Their pricing was very competitive compared to other providers, and the quality of work was exceptional. Matt, who handled the installation, was efficient and professional. He quickly removed the damaged window panels and replaced them in a remarkably short amount of time. What truly impressed me was his attention to detail—he not only completed the job swiftly but also took the time to clean the windows and adjust the hinges on my French doors, ensuring they open and close smoothly. Overall, I am highly satisfied with the service and would wholeheartedly recommend Glaze-Fix to anyone needing window repairs or replacements. They deliver high standards at a fair price!

Last updated: 5 November 2026

1. What are cookies?

2. How we use cookies

Strictly Necessary Cookies

Functional Cookies

Analytics Cookies

Marketing Cookies

3. Third-Party Cookies and Services

4. Managing Your Cookie Preferences

5. Personal Information and Cookies

6. Changes to This Cookie Policy

7. Contact Us

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